Information We Collect
When you register and use the coin88 platform, we collect various types of information to ensure our services are safe, seamless, and relevant. The types of information collected include:
- Full name, registered email address, and phone number.
- Password in encrypted form — we do not store passwords in plain text.
- Date of birth for age verification purposes (18 years and above).
- Deposit and withdrawal records in Malaysian Ringgit (RM).
- Payment methods used (Boost, Touch 'n Go, bank transfer).
- This information is processed through secure payment providers and is not stored directly on our servers.
- Device type, operating system, and browser version in use.
- IP address and general network location (non-precise).
- Login session details, including the time and duration of each session.
- Pages visited, games played, and session duration.
- Transaction records and activity history within the platform.
- Feedback and communications with the customer support team.
Why This Information Is Required
Coin88 uses collected information solely for legitimate purposes that are necessary to operate the platform's services. The primary purposes for data use include:
- Identity verification and account security — to ensure only the legitimate account owner can access the platform.
- Financial transaction processing — to accurately and securely verify MYR deposits and withdrawals.
- Service improvement — analyses usage patterns to improve platform functionality and the overall user experience.
- Service communications — to send account-related notifications, transaction outcomes, and important policy updates.
- Fraud prevention — detects and blocks suspicious activity to protect all users on the platform.
- Legal compliance — to meet reporting and record-keeping requirements set by the relevant authorities.
Coin88 will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Session Tracking
The coin88 platform uses cookies and similar technologies to deliver a better, more secure user experience. Cookies are small files stored in your browser when you visit our website.
Required for core platform functions such as maintaining your login session and keeping your account secure. These cookies cannot be disabled.
Used to understand how users interact with the platform so we can identify and resolve technical issues more efficiently.
Saves your preferences such as language and display settings so you don't have to reconfigure them every time you log in.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect the functionality of the coin88 platform.
Data Storage, Security & Third-Party Sharing
Data Storage & Security
All coin88 user data is stored on servers protected with SSL encryption and multi-layered security controls. We enforce strict access management — only authorised personnel may access sensitive user data, and every access is logged for audit purposes.
Data is retained for as long as necessary to fulfil the purpose for which it was collected, or until your account is officially closed. Once the retention period expires, data is securely deleted or anonymised.
Third-Party Sharing
Coin88 does not sell, rent, or share users' personal information with third parties for commercial purposes. Data sharing only occurs in the following limited circumstances:
- Payment providers — to securely process deposit and withdrawal transactions in MYR.
- Technology providers — companies providing the platform's technical infrastructure, subject to strict data protection agreements.
- Legal requirements — when required by a court order or directive from a legitimate authority.
Your Rights as a User
As a coin88 platform user, you have the following rights with respect to your personal information:
You have the right to request a copy of the personal information we hold about you. This request can be submitted by emailing our support team.
If you find that the information we hold about you is inaccurate or outdated, you have the right to request a correction promptly via your account settings or by contacting customer support.
You may request the deletion of your account and personal information, subject to the minimum record-keeping requirements prescribed by law.
To submit any request relating to your privacy rights, please contact the coin88 support team at: [email protected]. We will process your request within 14 business days.
Policy Changes & How to Contact Us
Coin88 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any amendments will be published on this page along with a clearly indicated update date.
We encourage you to review this page periodically to stay informed about how we handle your information. Continued use of the coin88 platform after any updates are published will be considered acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding your data privacy at coin88, please reach out to us via:
Response time: 1–3 business days
For general questions about the platform, visit the coin88 FAQ providing answers to the most frequently asked questions.
Your Data Is Safe with Us
We are committed to protecting the privacy of every coin88 user. Register an account today and enjoy a safe, secure digital entertainment experience in Malaysia.